Proceedings of ICLT 2025
ADOPTION OF DIGITAL TECHNOLOGIES FOR SUPPLY CHAIN RISK MANAGEMENT IN THAI LOGISTICS FIRMS
Supattraporn Saisomboon; Arunrat Sawettham; Padivarada Lomlai; Thachada Pluemjan; Paweena Khampukka; Kraisak Yongkulwanich
Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand
International Conference on Logistics & Transport 2025, Tokyo, Japan, pp. 27-34
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Abstract
Purpose: This study investigates how the adoption of digital technologies can enhance supply chain risk management (SCRM) capabilities in Thai logistics service providers (LSPs), particularly in the context of geopolitical tensions and economic instability that have disrupted global supply chains. Design/methodology/approach: A quantitative survey was conducted among logistics service providers in Thailand to assess the relationship between digital transformation initiatives and SCRM practices. The study examines how perceived usefulness drives adoption, which in turn is associated with performance via operational capabilities. Findings: The results highlight that proactive risk assessment, adaptive strategies, and digital transformation are critical enablers of supply chain resilience. Furthermore, the analysis reveals that perceived usefulness drives adoption, which in turn is associated with performance via operational capabilities. Supplier diversification and agile operations are identified as key strategies for mitigating supply chain disruptions. Research limitations/implications (if applicable): The findings are based on survey data from Thai LSPs, which may limit the generalizability of the results to other contexts or industries. Future studies could expand the scope to include longitudinal data and cross-country comparisons. Practical implications (if applicable): The study provides practical insights for logistics service providers seeking to strengthen their risk
Keywords
Digital transformation; Supply chain risk management; Logistics service providers; Resilience; Disruption
Citation
Supattraporn Saisomboon; Arunrat Sawettham; Padivarada Lomlai; Thachada Pluemjan; Paweena Khampukka; Kraisak Yongkulwanich (2025). ADOPTION OF DIGITAL TECHNOLOGIES FOR SUPPLY CHAIN RISK MANAGEMENT IN THAI LOGISTICS FIRMS. Proceedings of the International Conference on Logistics & Transport (ICLT 2025), Tokyo, Japan, pp. 27-34.