Proceedings of ICLT 2019
THE ROLE OF RELATIONSHIP IN INFORMATION SHARING AND COMMUNICATION BETWEEN ORGANIZATION: A CONCEPTUAL FRAMEWORK
Minh Phuc Nguyen; Vinh Thai
School of Business IT & Logistics, RMIT University, Australia; School of Business IT & Logistics, RMIT University, Australia
International Conference on Logistics & Transport 2019, Hanoi, Vietnam, pp. 35-35
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Abstract
Purpose: This paper investigates the attributes of relationship as antecedents of information sharing and communication in inter-firm collaborative relationships and develops a conceptual framework depicting their roles in business partnership in Asian context. The study focuses on manufacturing firms in Asian countries Design/methodology/approach: A thorough review of extant literature was conducted to investigate the various attributes of relationship and their roles in information sharing and communication. Taking into account the difference of business culture in Asian countries, we contend that current models and frameworks examining information sharing and communication between collaborative organizations, which are mostly developed for developed economies, may not be totally applicable in the Asian business environment. The comprehensive literature review enabled us to develop a conceptual framework for investigating the roles of relationship attributes as antecedents of information sharing and communication in inter-firm collaborative relationship in the Asian context. Findings: Based on social exchange theory, we identified from the literature various factors, such as trust, commitment, power, and reciprocity, as key attributes of relationship. They form the antecedents of inter-organizational information sharing and communication. Also doing business in Asian context, inter-firm relationships involve significant amount of personal and organizational interactions. We therefore proposed that both inter-personal and interorganizational forms of trust would need to be considered in the process of sharing information and communicating between collaborative firms. Hypotheses on relationships between the various attributes, information sharing and communication were also put forward. Research limitations/implications: This study is conceptual in nature and needs to be supported by empirical evidence. The proposed conceptual framework can be validated in future st
Keywords
information sharing; communication; relationship attributes; manufacturing industry
Citation
Minh Phuc Nguyen; Vinh Thai (2019). THE ROLE OF RELATIONSHIP IN INFORMATION SHARING AND COMMUNICATION BETWEEN ORGANIZATION: A CONCEPTUAL FRAMEWORK. Proceedings of the International Conference on Logistics & Transport (ICLT 2019), Hanoi, Vietnam, pp. 35-35.