Proceedings of ICLT 2013
Development of green supply chain performance indicators for an Arabica coffee chain
Rungchat Chompu-Inwai; Pischanok Jamigranont
Department of Industrial Engineering, Faculty of Engineering, Chiang Mai University, Chiang Mai, Thailand; Department of Industrial Engineering, Faculty of Engineering, Chiang Mai University, Chiang Mai, Thailand
International Conference on Logistics & Transport 2013, Kyoto, Japan, pp. 123-130
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Abstract
As the public has become more aware of environmental issues, so the green concept has been discussed widely by Thai industry, and in particular the agricultural sector. Green supply chain management can be defined as the integration of environmental thinking into supply-chain management disciplines. The aim of this research was then to develop green supply chain performance indicators for an Arabica coffee chain. The research followed three key steps, these being the study and screening of all relevant factors using an Analytic Hierarchy Process (AHP), the identification of all appropriate assessment indicators and the carrying out of an experiment using the designed assessment process. The first step began with a study of the relevant factors, based on theories and previous research works associated with green supply chains and Arabica coffee supply chains, covering four major groups of factors: green procurement, green manufacturing, green distribution and green logistics. Questionnaires and the AHP were used to screen for those factors actually affecting the performance of the green supply chain from the stockholders‘ perspectives, and such factors were then employed as indicators within the supply chain assessment process. During the second step, the screened factors were used to develop performance indicators, based on the applied balanced scorecard concept and covering four traditional key areas, these being the financial, customer, internal process, and learning and development perspectives, plus one additional area - the environmental perspective. The results of these steps were then used to design an assessment model. In the final step, the designed assessment model was utilized as part of an experiment covering two of the Arabica coffee chains, in order to compare their performance levels and establish guidelines for improvement, plus create a green supply chain performance assessment manual.
Keywords
Green Supply Chain; Performance Indicator; Balanced Scorecard; Arabica Coffee
Citation
Rungchat Chompu-Inwai; Pischanok Jamigranont (2013). Development of green supply chain performance indicators for an Arabica coffee chain. Proceedings of the International Conference on Logistics & Transport (ICLT 2013), Kyoto, Japan, pp. 123-130.