Proceedings of ICLT 2025
THE IMPACT OF THE INTEGRATION OF IOT AND BUSINESS INTELLIGENCE IN SMART CITY LOGISTICS: A CONCEPTUAL FRAMEWORK
Asterios Stroumpoulis; Evangelia Kopanaki
Department of Business Administration, University of Piraeus, Greece; Department of Business Administration, University of Piraeus, Greece
International Conference on Logistics & Transport 2025, Tokyo, Japan, pp. 231-238
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Abstract
Purpose: This research examines the impact of Digital Transformation in the field of Smart City Logistics. The aim of this paper is to contribute to the research on the effective interaction between new technologies and urban supply chain management. Specifically, the paper seeks to explore how IoT and business intelligence systems can empower City Logistics and enhance the sustainability and social value of supply chains. Design/methodology/approach: The research methodology initially relies on an extensive literature review to cover a wide range of information and data. The paper examines relevant theories such as legitimacy, stakeholders and socio-technical theory, and develops a theoretical framework. Findings: Smart city logistics represents a proactive and progressive approach to optimize urban freight transport in the face of increasing urbanization and evolving consumer demands. By harnessing the power of technology, sustainability and collaboration, cities can create more resilient, efficient, environmentally and socially sustainable logistics systems. Originality/value: The aim of the proposed framework is to promote an understanding of the complex interplay between IoT, BI systems and social implications of City Logistics, taking into consideration the challenges and technological difficulties that may arise.
Keywords
Internet of Things; Business Intelligence Systems; Sustainability; Smart City Logistics
Citation
Asterios Stroumpoulis; Evangelia Kopanaki (2025). THE IMPACT OF THE INTEGRATION OF IOT AND BUSINESS INTELLIGENCE IN SMART CITY LOGISTICS: A CONCEPTUAL FRAMEWORK. Proceedings of the International Conference on Logistics & Transport (ICLT 2025), Tokyo, Japan, pp. 231-238.