Proceedings of ICLT 2025
COMPARATIVE ANALYSIS OF LOGISTICS MANAGEMENT EFFICIENCY AT BORDER CUSTOMS: EVIDENCE FROM MUKDAHAN AND CHONG MEK CHECKPOINTS IN Thailand
Paweena Khampukka; Arunrat Sawettham; Padivarada Lomlai; Thachada Pluemjan; Supattraporn Saisomboon; Kraisak Yongkulwanich
Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand; Faculty of Management Science, Ubon Ratchathani University, Thailand
International Conference on Logistics & Transport 2025, Tokyo, Japan, pp. 82-88
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Abstract
Purpose: This study examines the impact of inventory management, transportation, and information management on logistics efficiency at two Thai border customs checkpoints, Mukdahan and Chong Mek, with the aim of comparing both determinants and overall performance. Design/methodology/approach: A quantitative survey was conducted with 125 respondents including exporters, importers, freight forwarders, and transport providers. Data were collected through structured questionnaires and analyzed using descriptive statistics, Pearson correlation, multiple regression, and independent samples t-test, following recent approaches in cross-border logistics studies (Sumbal et al., 2024). Findings: Overall, all three logistics factors significantly influenced efficiency, with information management showing the strongest effect. At Mukdahan, located on the East–West Economic Corridor (EWEC), IT systems such as e-Customs and the National Single Window were key drivers of efficiency, consistent with evidence that digital adoption reduces bottlenecks (Zdolsek Draksler et al., 2023; Nguyen et al., 2024). At Chong Mek, however, the model was statistically insignificant, suggesting that informal practices and local trade dynamics were more decisive, echoing earlier findings on the role of non-formal mechanisms in border trade (Lesser & Moisé-Leeman, 2009). Unexpectedly, Chong Mek was rated more efficient than Mukdahan, contradicting the hypothesis and highlighting context-specific dynamics. Resea
Keywords
Cross-border Logistics; Customs Efficiency; Inventory Management; Transportation; Information Management
Citation
Paweena Khampukka; Arunrat Sawettham; Padivarada Lomlai; Thachada Pluemjan; Supattraporn Saisomboon; Kraisak Yongkulwanich (2025). COMPARATIVE ANALYSIS OF LOGISTICS MANAGEMENT EFFICIENCY AT BORDER CUSTOMS: EVIDENCE FROM MUKDAHAN AND CHONG MEK CHECKPOINTS IN Thailand. Proceedings of the International Conference on Logistics & Transport (ICLT 2025), Tokyo, Japan, pp. 82-88.