Proceedings of ICLT 2022
Digitalisation in Logistics and Supply Chains
Stephen Pettit; Yingli Wang; Anthony Beresford
Cardiff Business School, Cardiff University, Cardiff, Wales, UK; Cardiff Business School, Cardiff University, Cardiff, Wales, UK; Cardiff Business School, Cardiff University, Cardiff, Wales, UK
International Conference on Logistics & Transport 2022, Krabi, Thailand, pp. 160-164
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Abstract
Recent digitalisation approaches in logistics and supply chain management have changed the way information flows both support and disrupt contemporary operational activity. Digitally supported logistics can improve supply chains in terms of transparency, efficiency and responsiveness and this paper considers how these developments contribute to reducing costs, improving speed and accuracy of data and information, and supporting more robust delivery mechanisms. The wider issue of balance between commercial and intangible measures of performance is also considered. This paper reviews the development of information and communication technologies, their applications in logistics and supply chain operations and suggests possible trajectories which this sector could follow over the coming decade, depending on external and internal influences on development. Developments have included the move to cloudbased systems, enhanced use of digital platforms (e.g., blockchain), the development of Artificial Intelligence and Industry 4.0. Digital transformation can improve an organisation’s performance by engendering change through a combination of information, computing, communication, and connectivity technologies [1]. It is a relatively new concept and is both complex and challenging, allowing both for the creation of new value propositions, and the leveraging of data to better understand how product is consumed. This requires an holistic approach to strategy and execution, moving away from disconnected digital approaches. Research suggests that leadership, capability building, empowering workers, upgrading tools, and communication are likely to become key areas of value, and hence for research. Digital platforms have made major advances in advancing the operational efficiency of logistics, cost management and competitive advantage. However, this research suggests that there are particular areas where considerable improvements could be made, e.g., in workforce management, human b
Keywords
Digitalisation; e-Logistics; digital platforms; AI; Industry 4.0
Citation
Stephen Pettit; Yingli Wang; Anthony Beresford (2022). Digitalisation in Logistics and Supply Chains. Proceedings of the International Conference on Logistics & Transport (ICLT 2022), Krabi, Thailand, pp. 160-164.