Proceedings of ICLT 2022

Supply chain performance for Social Sustainability concerning healthcare workers

Chayada Kanokphanvanich; Wanchai Rattanawong; Varin Vongmanee

Graduate School, University of the Thai Chamber of Commerce, Bangkok, Thailand; School of Engineering, University of the Thai Chamber of Commerce, Bangkok, Thailand; School of Engineering, University of the Thai Chamber of Commerce, Bangkok, Thailand

International Conference on Logistics & Transport 2022, Krabi, Thailand, pp. 72-78

Download PDF | View interactive page

Abstract

Long Russia-Ukraine war, never-ending fight against Covid-19, increasing political unrest, and tension between conflicting countries, have shed the light on the vulnerability of the Healthcare Supply Chain (HSC). This needs to be looked into with great importance, to be better prepared to handle any future uncertain situations. Although there is some research focusing on its sustainability, however the research focus on the social dimension involving practitioners in the healthcare setting is still scarce, especially in developing countries. In many developing countries in Asia, Healthcare workers (HCWs) face common social problems such as work compensation, employee engagement, occupational safety, social equality, mental health, and physical work condition. However, they are often neglected or given lesser attention. HCWs are considered to be one of the key stakeholders in the HSC because these individuals deliver the value of medical treatment and health services to the end users - the patients. The development of HSC performance can lead to the highest standards of safety for patients, and medical personnel in a sustainable manner. This study aims to identify the HSC performance measurement for Social Sustainability (SS) on the dimension of healthcare personnel. The Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) was conducted. The potential factors related to health workers for social sustainability have been identified and enrich the understanding of social sustainability in the dimension of healthcare personnel. The novel of HSC performance for SS is provided to demonstrate the factors that can enhance SS in developing countries’ contexts. Moreover, this study contributes to the Meta–analysis by analyzing existing research studies and proposing new future research opportunities in the healthcare supply chain: a sustainable model toward high safety and better quality of life for patients and healthcare workers

Keywords

Healthcare; Supply Chain Performance; healthcare workers; COVID-19; social sustainability

Citation

Chayada Kanokphanvanich; Wanchai Rattanawong; Varin Vongmanee (2022). Supply chain performance for Social Sustainability concerning healthcare workers. Proceedings of the International Conference on Logistics & Transport (ICLT 2022), Krabi, Thailand, pp. 72-78.