Proceedings of ICLT 2022
Relationship Implication Guidelines for Developing Supplier Relationship Management
Ruth Banomyong; Puthipong Julagasigorn; Paitoon Varadejsatitwong; Warnakula Sumedha Lasantha Rowel; Nirpa Bahadur Dhami; Jeffry Anotona Hulu
Thammasat Business School, Thammasat University, Thailand, Bangkok, Thailand; Thammasat Business School, Thammasat University, Thailand, Bangkok, Thailand; Center of Excellence in Connectivity, Thammasat Business School, Thammasat University, Thailand; World Vision International, Colombo, Sri Lanka; World Vision International, Kathmandu, Nepal; World Vision International, Jakarta, Indonesia
International Conference on Logistics & Transport 2022, Krabi, Thailand, pp. 40-43
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Abstract
Supply disruptions can cause humanitarian supply chains instability. Good practices in supplier relationship management (SRM) can save cost and can minimize supply disruption risks. Although the humanitarian supply chain literature provides approaches for developing procurement strategies according to commodity categories, it does not suggest relationship implication guidelines for each commodity category. The aim of this study is to develop relationship implication guidelines for four commonly-used commodity categories: strategic, bottleneck, leverage, and noncritical. Commercial supply chain literature suggests relationship implication guidelines. An adaption to the humanitarian context of the suggested relationship implication guidelines was carried out by research team. Three managers of World Vision International (WVI), an international humanitarian organization operating in disaster relief and development aid programs, were involved in the revision of the adapted guidelines. Findings show that the managers of WVI agreed with the initial adaptation of the guidelines and further offered key descriptions for each commodity category: (1) suppliers of strategic commodity must have a clear understanding of WVI’ objectives and beneficiaries; (2) suppliers of strategic commodity need to be aware of WVI’s supply risks in order to be ready for any worse case scenario; (3) negotiation on vendor managed inventory and maintenance of safety stock are critical for managing bottleneck commodity; and (4) the simplification of sourcing methods and tools for non-critical commodity is required to increase the efficient use of staff resources. To the humanitarian literature, this study contributes by offering relationship implication guidelines for the four commodity categories as a starting point for further development of SRM.
Keywords
supplier relationship management; humanitarian supply chains; relationship implication guidelines; commodity categories
Citation
Ruth Banomyong; Puthipong Julagasigorn; Paitoon Varadejsatitwong; Warnakula Sumedha Lasantha Rowel; Nirpa Bahadur Dhami; Jeffry Anotona Hulu (2022). Relationship Implication Guidelines for Developing Supplier Relationship Management. Proceedings of the International Conference on Logistics & Transport (ICLT 2022), Krabi, Thailand, pp. 40-43.