Proceedings of ICLT 2017
LOGISTICS PERFORMANCE OF HANOI: ASSESSMENT AND RECOMMENDATIONS
Trinh Thi Thu Huong; Nguyen Phuong
Department of Logistics and Freight Forwarding, Faculty of Economics and International Business, Foreign Trade University, Vietnam; Faculty of Economics and International Business, Foreign Trade University, Vietnam
International Conference on Logistics & Transport 2017, Bangkok, Thailand, pp. 270-277
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Abstract
Purpose: The purpose of this paper is to present and analyse the logistics performance in Hanoi and barriers in improving the current status. This is supported by the assessment of the logistics system of representative firms in major fields and in critical areas. The criteria to evaluate (Grant et al., 2015) are logistics-related dimensions that have profound impacts on logistics performance as well as trade. Furthermore, this paper compares the logistics performance in Hanoi with the country’s LPI key dimensions and, whenever possible, provides evidence of determinants that affect to the improvement of logistics system of the city. Methodology/ design/ approach: The paper bases on theoretical and empirical research, using data obtained from more than 250 firms who responded to the survey in 2017 on measuring logistics performance in Hanoi. The survey was designed with a view to assessing the logistics performance in Vietnam multifaceted, under the perspectives of both logistics service providers and the manufacturing and import-export firms; respondent firms differ in the type of business owner (joint stock companies, private companies, state companies, foreign companies, etc...). There has been a survey conducted by Dang Thi Thuy Hong (2015) about the logistics situation in Hanoi. However, this paper focuses thoroughly on the assessment of logistics service providers of Hanoi, thus being able to give a more precise analysis of the city’s logistics performance. Findings: Based on the research results, the paper defines the logistics performance of Hanoi and its key dimensions, identifies its pros and cons, therefore provides recommendations to effectively improve the logistics system of Hanoi. Research limitations/ implications: Limitation is related to the availability of the required assessment data. The availability data is a reflection of systematic data collection and storage procedures of the respondent firms. The inadequate understandings in logistics field
Keywords
logistics performance; logistics system; logistics service provider; manufacturing firm; importexport firm; Hanoi; Vietnam
Citation
Trinh Thi Thu Huong; Nguyen Phuong (2017). LOGISTICS PERFORMANCE OF HANOI: ASSESSMENT AND RECOMMENDATIONS. Proceedings of the International Conference on Logistics & Transport (ICLT 2017), Bangkok, Thailand, pp. 270-277.