Proceedings of ICLT 2016

MANAGING STOCKOUT AND OVERSTOCK OF IMPORTED GROCERY PRODUCTS IN A SUPERMARKET CHAIN

Kiat Hong Lau; Jenson Goh; Yan Weng Tan

School of Business, SIM University, Singapore; School of Business, SIM University, Singapore; School of Business, SIM University, Singapore

International Conference on Logistics & Transport 2016, Singapore, pp. 138-145

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Abstract

This paper examines the stockout and overstock of imported grocery products in a supermarket chain in Singapore. The supermarket chain has over 120 outlets providing a wide range of grocery products sourced from all over the world. The chain has a fresh food distribution facility and a centralised warehouse for efficient logistics support. The study identifies the main causes of stockout and overstock of imported grocery products and examines how order forecasting can be improved to minimise both situations.

Keywords

inventory management; stockout; overstock; supermarket; demand forecasting

Citation

Kiat Hong Lau; Jenson Goh; Yan Weng Tan (2016). MANAGING STOCKOUT AND OVERSTOCK OF IMPORTED GROCERY PRODUCTS IN A SUPERMARKET CHAIN. Proceedings of the International Conference on Logistics & Transport (ICLT 2016), Singapore, pp. 138-145.