LAST MILE FULFILMENT USING AUTOMATED PARCEL LOCKER SYSTEM: SERVICE EXPECTATIONS OF E-MERCHANTS

Derek Ang

Proceedings of ICLT 2016

LAST MILE FULFILMENT USING AUTOMATED PARCEL LOCKER SYSTEM: SERVICE EXPECTATIONS OF E-MERCHANTS

Derek Ang

Republic Polytechnic

International Conference on Logistics & Transport 2016, Singapore, pp. 132-138

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Abstract

Reports have stated that Singapore consumers spent $1.1 billion on online shopping in 2010, and grew 30% to $1.4 billion in 2011. By 2015, e-shoppers will be spending an estimated $4.4 billion (Lim et al., 2015). The trend in the increasing amount spent and transactions numbers of online shopping is expected to continue in the coming years, and thus it translates to more and more parcels that will be required to be delivered to these consumers (Soon, 2016).

Keywords

port; Singapore

Citation

Derek Ang (2016). LAST MILE FULFILMENT USING AUTOMATED PARCEL LOCKER SYSTEM: SERVICE EXPECTATIONS OF E-MERCHANTS. Proceedings of the International Conference on Logistics & Transport (ICLT 2016), Singapore, pp. 132-138.