Proceedings of ICLT 2016

DIGITALIZATION OF LEARNING RESOURCES IN A HEI: ANALYSIS OF THE CRITICAL FACTORS FOR TRANSFORMATION

Huay Ling Tay; Stephen Low

School of Business, Singapore University of Social Sciences, Singapore; SIM University, Singapore

International Conference on Logistics & Transport 2016, Singapore, pp. 80-89

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Abstract

Continuous Improvements in Education Service Delivery The last two decades have witnessed an increased pressure from customers and competitors for greater value from their purchases whether based on superior quality, faster delivery or lower cost (or combination of both) in both the manufacturing and service sectors (George, 2002).

Keywords

quality; manufacturing; delivery

Citation

Huay Ling Tay; Stephen Low (2016). DIGITALIZATION OF LEARNING RESOURCES IN A HEI: ANALYSIS OF THE CRITICAL FACTORS FOR TRANSFORMATION. Proceedings of the International Conference on Logistics & Transport (ICLT 2016), Singapore, pp. 80-89.