Proceedings of ICLT 2015

EXPLORING VIETNAMESE LOGISTICS SERVICE QUALITY IN THE RUN-UP TO AEC 2015

David B. Grant; Trinh Thi Thu Huong; Chandra Lalwani

Hull University Business School, University of Hull, UK; Hull University Business School, University of Hull, UK; Hull University Business School, University of Hull, UK

International Conference on Logistics & Transport 2015, Lyon, France, pp. 94-99

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Abstract

The logistics and supply chain management domain faces a number of ongoing trends and resultant challenges including costs, the globalisation of supply and markets, time compression, product complexity and shrinking product life cycles, quality of performance and service, a shortage of logistics and supply chain management talent, their impact on the natural environment, and risk and disruption and supply chain security (Grant, 2014).

Keywords

supply chain; logistics; performance; quality; environment

Citation

David B. Grant; Trinh Thi Thu Huong; Chandra Lalwani (2015). EXPLORING VIETNAMESE LOGISTICS SERVICE QUALITY IN THE RUN-UP TO AEC 2015. Proceedings of the International Conference on Logistics & Transport (ICLT 2015), Lyon, France, pp. 94-99.