Proceedings of ICLT 2014
A STUDY OF LOGISTICS PERFORMANCE OF MANUFACTURING AND IMPORT- EXPORT FIRMS IN VIETNAM
Ruth Banomyong; Trinh Thi Thu Huong; Pham Thanh Ha
Department of International Business, Logistics and Transport, Thammasat University, Thailand; Thammasat University, Thailand; Department of Logistics and Freight Forwarding, Faculty of Economics and International Business, Foreign Trade University, Vietnam
International Conference on Logistics & Transport 2014, Kuala Lumpur, Malaysia, pp. 273-280
Download PDF | View interactive page
Abstract
Purpose: Logistics performance assessment is a critical issue when trying to improve logistics. This is particularly true in developing countries where no baseline survey has been done on the subject. This research explored and analysed logistics performance of manufacturing as well as export-import trading firms in Vietnam. Methodology/design/approach: The framework for the logistics performance assessment is based on the tool developed by Banomyong and Supatn (2011). The framework is derived from the 9 key logistics activities proposed by Grant et al (2006). In order to measure firm logistics performance, three performance dimensions are used: cost, time and reliability. A survey was conducted to obtain Vietnamese logistics related data. Findings: This is the first research in Vietnam that shows firms’ logistics performance through the use of such an assessment framework. The instrument was relatively simple and easy to apply and understand. In addition, based on the research results, the paper provides recommendations and solutions that encompass a series of policies to effectively reduce the prevalent logistics costs of firms in Vietnam. Research limitations/implications: Limitation is related to the availability of the required assessment data. The availability data is a reflection of systematic data collection and storage procedures of the respondent firms. The inadequate understandings related to logistics have made respondents confused when trying to answer the questionnaire. Originality/value: The tool used in the research is precise and simple enough for firms to apply. Proposed solutions and recommendations can be considered as reliable practical for enterprises in Vietnam in a common effort to reduce logistics costs and increase competitive capabilities. This is the first survey of this kind in the country.
Keywords
logistics cost; logistics performance; cost; time; reliability; manufacturing and importexport firms; Vietnam
Citation
Ruth Banomyong; Trinh Thi Thu Huong; Pham Thanh Ha (2014). A STUDY OF LOGISTICS PERFORMANCE OF MANUFACTURING AND IMPORT- EXPORT FIRMS IN VIETNAM. Proceedings of the International Conference on Logistics & Transport (ICLT 2014), Kuala Lumpur, Malaysia, pp. 273-280.