GREEN LOGISTICS SERVICE QUALITY AND LSP PERFORMANCE

Siriwan Chaisurayakarn; David B Grant; Risto Talas

Proceedings of ICLT 2014

GREEN LOGISTICS SERVICE QUALITY AND LSP PERFORMANCE

Siriwan Chaisurayakarn; David B Grant; Risto Talas

Logistics Institute, Hull University Business School, UK; Logistics Institute, Hull University Business School, UK; Logistics Institute, Hull University Business School, UK

International Conference on Logistics & Transport 2014, Kuala Lumpur, Malaysia, pp. 210-218

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Abstract

Effective and efficient logistics services can enhance the firm’s competitive advantage. Therefore, logistics management can be considered as a key component of organisational effectiveness and success (Khan and Burnes, 2007). At the same time, environmental or green issues in logistics service offerings have attracted much managerial attention in the logistics industry for the future.

Keywords

logistics; environment

Citation

Siriwan Chaisurayakarn; David B Grant; Risto Talas (2014). GREEN LOGISTICS SERVICE QUALITY AND LSP PERFORMANCE. Proceedings of the International Conference on Logistics & Transport (ICLT 2014), Kuala Lumpur, Malaysia, pp. 210-218.