Proceedings of ICLT 2013

The analysis of information architecture model of tourism Logistics websites

Lachana Ramingwong

Department of Computer Engineering, Faculty of Engineering, Chiang Mai University, Thailand

International Conference on Logistics & Transport 2013, Kyoto, Japan, pp. 232-239

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Paper overview

develop the most efficient framework. In tourism industry, each web needs a different architecture to suit their users. The information architecture influences the performance of information flow. The efficient information flow can enrich information sharing across the supply chain. It is clear to see that the Information flow provides opportunities and challenges for the tourism industry. Information is often distributed via common tools include travel documents, television advertisements, online videos and websites. Among those tools, websites are the most common one. Design/methodology/approach In this paper, the top tourism website is analyzed based on the research methodology applied from SAM (Software Process Analysis Method) which is previously applied for the analysis of well-known software processes and e-commerce websites. Firstly, detailed information architecture of the websites is elaborated via elaboration process. Secondly, the main components of information architecture are discovered from the normalization process. Lastly, the abstract model of tourism website is generated. Findings: This paper proposes conceptual model for building of tourism website based on their processes and elements. Practical implications: The model obtained can be used as a recommended model for adopters. The models suggest key characteristics needed for a tourism website.

Keywords

logistics; transport; supply chain

Citation

Lachana Ramingwong (2013). The analysis of information architecture model of tourism Logistics websites. Proceedings of the International Conference on Logistics & Transport (ICLT 2013), Kyoto, Japan, pp. 232-239.